Okay
  Public Ticket #1477089
Broken footer ticker
Closed

Comments

  • Rich started the conversation

    Hello

    The ticker is broken on our site, and yours : https://cryptic.modeltheme.com/landing-page/In console we are seeing 403 errors for the png files.


  •  1,039
    ModelTheme replied

    Hello Rich,

    I see there is a problem with Crypto Ticket Widget but we are not the creators of the plugin, so we need wait for them to update and patch this issue.

    Regards and have a great day,

    - Andrada from Modeltheme


    ModelTheme Help Team

    We are located in GMT +3 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.

    Website: https://modeltheme.com/ | ThemeForest Portfolio

  • Rich replied

    This is now resolved. Plugin author released update.

  •  1,039
    ModelTheme replied

    Hello,

    If you have any other questions please contact us with details and I will be glad to help you out with anything.

    Best regards and have a nice day,

    - Andrada from Modeltheme


    ModelTheme Help Team

    We are located in GMT +3 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.

    Website: https://modeltheme.com/ | ThemeForest Portfolio