Public Ticket #1584279
demo import stuck


  • Jesper started the conversation

    hi there. The import demo option does not seem to work. It gets stuck at 15% and does not move any further. I have refreshed the page a few times and started over. always goes to 15% and then stops. What can i do?

  •  1,039
    ModelTheme replied

    Hello Jesper,

    Thank you for purchasing our theme !

    I already checked your website and see the demo was already imported. I replied to your other ticket about the issues.

    Regards and have a great day,

    - Andrada from Modeltheme

    ModelTheme Help Team

    We are located in GMT +3 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.

    Website: https://modeltheme.com/ | ThemeForest Portfolio