Okay
  Public Ticket #1836076
Theme CSS issues
Closed

Comments

  • Christopher Owens started the conversation

    I just bought and downloaded this theme. It is mostly good, EXCEPT that the main menu bar is totally unformatted. Rather than showing clean dropdowns, etc, it is showing ALL links in a big messy group in the header. There don't seem to be any errors in my browser console. It just seems some of the css is missing from the theme files. Please fix this! The theme is not usable without this sorted out.

  •  1,039
    ModelTheme replied

    Hello Christopher,

    Thank you for purchasing our theme !

    This is because no menus have been created and set to be Primary, check Appearances > Menus and create one with a few items and then set to be the main one.

    Regards and have a great day,

    - Andrada from Modeltheme



    ModelTheme Help Team

    We are located in GMT +3 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.

    Website: https://modeltheme.com/ | ThemeForest Portfolio

  • Christopher Owens replied

    No, as you can see (attached) the menu IS assigned to that spot in themes.  I tried deactivating it and then activating it again but it made no difference.

    Please advise.

  •  1,039
    ModelTheme replied

    Hello,

    Well, is because the menu is empty, add a few pages as menu items otherwise the menu will not work how is supposed.

    Regards and have a great day,

    - Andrada from Modeltheme



    ModelTheme Help Team

    We are located in GMT +3 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.

    Website: https://modeltheme.com/ | ThemeForest Portfolio

  • Christopher Owens replied

    OK, understood. That worked, thanks.

    Chris