Please check the Support Status at https://modeltheme.com/support/#status in order to see if our agents online. Note: A decent response time will be 24 hours.
In the meantime, you can browse for an answer via:
Public Tickets: Most Probably your inquiry was already solved by our agents.
You can do that by deactivate/delete the old plugin and install the new one from appearances >install plugins
Regards!
Madalin
ModelTheme Help Team
We are located in GMT +3 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be up to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
Error
Warning: count(): Parameter must be an array or an object that implements Countable in /modeltheme-framework/init.php on line 746
I'm using php 7.3 , do I need to update/install something else?
Hi Carlos
Please update the modeltheme framework plugin.
You can do that by deactivate/delete the old plugin and install the new one from appearances >install plugins
Regards!
Madalin
ModelTheme Help Team
We are located in GMT +3 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be up to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
Website: https://modeltheme.com/ | ThemeForest Portfolio